• Kemp House, 152-160 City Road, London, EC1V 2NX, United Kingdom
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Terms & Conditions

Terms & Conditions for Panacea City LTD and Subsidiaries (UK)

Terms & Conditions for Panacea City

Effective Date: [06/11/2025]

Welcome to www.panaceacity.co.uk (“Website”). By accessing or using this Website, you agree to comply with these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use the Website.

1. About Us

Panacea City Ltd (“Panacea City”, “we”, “our”, or “us”) is a UK-based holding company with multiple subsidiaries operating in sectors including:

  • Construction & Infrastructure
  • Renewable Energy
  • Real Estate & Property Management
  • Automotive Sales, Trade & Services
  • Media, Digital Content & Production
  • Retail & E-Commerce (health, wellness, apparel, jewellery, and more)
  • Travel & Tourism
  • Charity & Community Development

Our Website provides information about our subsidiaries, their products and services, e-commerce platforms, and online tools.

2. Acceptance of Terms

  • By using this Website, you agree to:

    • Use it lawfully and responsibly
    • Respect intellectual property rights
    • Not engage in activities that disrupt or harm the Website or its users

    You may not:

    • Copy, reproduce, distribute, or modify content without permission
    • Use automated tools to scrape, extract, or replicate data
    • Attempt to gain unauthorized access to any part of the Website or servers

3. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, videos, software, and trademarks, is owned by Panacea City Ltd or licensed to us.

Unauthorized use, reproduction, or distribution of content is strictly prohibited.

4. E-Commerce and Product Sales

  • Certain subsidiaries operate online stores and platforms, including:

    • Panacea City Supplies: Tools, building materials, and equipment
    • Panacea City Garage: Automotive tools, equipment, and accessories
    • Panacea City Pharmacy: Health and wellness products (not a licensed pharmacy)
    • Panacea City Auto: Vehicle sales and customer trading platform

    4.1 Ordering & Payment

    • Orders are accepted subject to stock availability
    • Prices are in GBP and include applicable taxes unless stated otherwise
    • Payment is processed securely via third-party providers
    • Panacea City does not store unencrypted payment details on its servers

    4.2 Shipping & Delivery

    • Delivery times vary based on product and location
    • Panacea City is not liable for delays caused by carriers or customs

    4.3 Returns & Refunds

    • Return policies vary by subsidiary
    • Refunds processed after receipt and inspection of returned items
    • Contact individual subsidiary for specific return instructions

5. User Accounts

  • Certain parts of the Website require registration. Users are responsible for:

    • Providing accurate and current information
    • Maintaining the confidentiality of login credentials
    • All activity under their account

    Panacea City reserves the right to suspend or terminate accounts for misuse or violation of these Terms.

6. Third-Party Content and Links

  • Our Website may include:

    • Embedded videos, images, and social media content
    • Links to third-party websites

    Panacea City is not responsible for the content, privacy policies, or practices of third-party sites.

7. Liability Limitations

  • To the maximum extent permitted by law, Panacea City Ltd is not liable for:

    • Direct, indirect, incidental, or consequential damages from use of the Website
    • Loss of data, revenue, or profit
    • Errors, inaccuracies, or omissions on the Website

8. Privacy

  • Your data is protected under our Privacy Policy. By using the Website, you consent to the collection and processing of personal data as described in that policy.

9. User-Generated Content

  • If you submit content (comments, inquiries, applications):

    • You grant Panacea City a non-exclusive, royalty-free license to use, display, and modify it
    • Content must not be illegal, offensive, defamatory, or infringe third-party rights
    • Panacea City reserves the right to remove or edit content at any time

10. E-commerce User Responsibilities

When using e-commerce platforms:

  • Ensure accurate billing and shipping information
  • Review product descriptions, pricing, and return policies
  • Confirm orders before submission

Failure to provide accurate information may result in delayed or canceled orders.

11. Governing Law

  • These Terms and any disputes arising from the Website are governed by the laws of England and Wales. Users agree to submit to the exclusive jurisdiction of courts in England.

12. Modifications to Terms

  • Panacea City may update these Terms at any time. Changes will be posted on this page with a “Last Updated” date. Continued use of the Website indicates acceptance of revised Terms.

    Last Updated: 06/11/2025

13. Contact Information